Resource rental and time slots

This article complements Services, availability, and bookings and Guest booking and payments. It covers the Resource rental service type — bookings on a time slot (start → end) with a variable duration and an assigned resource (room, court, machine), without a staff performer.

Plan: Resource rental is available from Growth and Pro (and during a trial if your plan includes it).

What this type is for

Resource rental fits:

conference rooms, studios, sports courts, and hourly spaces,
equipment or vehicle rental where the guest picks how long they need the item,
several identical units on one catalog service (e.g. three meeting rooms) or separate services per class.

Unlike 1:1 appointments: there is no performer on the booking — collisions are calculated per resource. Unlike accommodation: the guest books start time + duration, not check-in → check-out nights.

Structure in the dashboard

Piece	Where in the app
Resources	Resources in the business menu — add, edit, and remove units (name, location, optional gap after return).
Catalog service	Services → type Resource rental — guest-facing offer (e.g. “Meeting room rental”).
Linking	Attach one or many resources to the same service.
Rental rules & pricing	Resource service editor → General and Pricing — min/max/step duration, price unit (per hour / per chosen window), catalog mode (price on each resource), default gap after return.
Guest booking flow	General → Guest booking flow — Calendar first (default) or Resource listing.

After creating a resource rental service, the app opens this dedicated editor — the generic 1:1 editor does not include rental duration fields.

If your business uses the Resources operation profile, onboarding guides you through the first resource and service; the weekly staff Availability menu is hidden — opening hours for pickup/return are configured separately (see below).

Pricing

Pricing lives on the service:

Price amount — base rate interpreted by price unit:
- Per hour — total = hourly rate × booked hours (pro‑rated to duration),
- Per slot — flat price for the chosen duration window.
Min / max / slot duration — e.g. 60–240 minutes in 60-minute slots (unit can be minutes, hours, or days).
Default buffer after return — optional gap before the same resource can be booked again (resource can override).

Coupons, deposits, pay-on-site, bank transfer, and Stripe online payment work like other service types.

Catalog mode (price per resource)

When you choose Price per resource (catalog) in the service editor:

Payment type, deposit, and coupons still come from the service; rates live on each resource.
The guest picks a shared time window (date, start, duration, or day-rental range), then a cart — multiple line items × quantity (e.g. scaffolding × 2, helmet × 5).
The system creates one order with several booking lines; payment, bank transfer, and emails apply to the whole order, not a single line.
The dashboard list and detail views show a catalog-order label and line count.

Staff can place the same order manually in Create booking — same schedule calendar and item cart.

Time units: minutes, hours, days

In the service editor you set the duration unit (minutes, hours, or days):

Unit	Guest UX	Example
Minutes / hours (same-day return)	One date → pickup time → return time	Meeting room 2 h, court 90 min
Days (multi-day rental)	One click = that day for pickup and return; a later click extends the range → pickup time → return time	Car, construction equipment

For same-day return, the guest selects one date, then pickup and return times separately. For multi-day rental, the first click books that calendar day; a second click on a later date extends the stay. After the range spans two days, the next click starts a new range. Staff uses the same layout in Create booking and Reschedule.

Note: return on Saturday/Sunday is unavailable when opening hours are weekdays only — the system offers the next business day.

Quantity stock

On each Resource you can enable stock tracking:

Stock quantity — how many units of that item are in the pool.
Min / step quantity — e.g. scaffolding min. 20 pcs, step 5.
Occupancy is counted in the chosen window; the guest sees max available quantity in the catalog cart or single-resource booking.

Without stock, each resource is treated as one unit (room, court).

Guest booking flow

In the service editor General tab you choose how guests move through the booking page:

Calendar first — default

The typical catalog mode — one service can have many resources (e.g. three meeting rooms):

Guests do not see a full equipment list upfront — you avoid “picked a room → no slots”.
Order: date → start time → duration → resource (resource step only when more than one linked unit is free in the chosen window).
With a single linked resource, the resource step stays hidden.

Resource listing

A dedicated product mode — similar to accommodation: the guest already knows what they book:

In the dashboard you attach exactly one resource (single select, not multi-select).
The service page is a landing for that item (name, location, description, and photo from the resource record).
Order: product (known) → date → start time → duration → quote → checkout — no multi-resource picker.
In the business hub, each such service is a separate card (e.g. many excavators = many listing services).

When to use which

Scenario	Recommended flow
Several rooms / courts under one “Room rental” offer	Calendar first
A specific excavator, car, or machine as its own offer	Resource listing
Many identical units — guest picks time first, then a free unit	Calendar first

When switching to Resource listing, the app keeps only the first linked resource if you previously had more than one.

Availability and slots

Opening hours — in the panel: Resources list → Opening hours (or the shortcut on the business hub). Use the Day / Week toggle and weekday checkboxes to save recurring windows with no staff member assigned.
No hours configured — if you leave opening hours empty, guests see slots around the clock.
Collisions — pending and confirmed bookings block the resource from start to end plus the gap after return.
No weekly staff schedule — staff hours do not create resource slots (same idea as accommodation stays).

Minimum lead time and guest booking horizon follow the business settings.

Guest flow (public page)

Shared steps for both flows (order details — see Guest booking flow):

Choose the resource rental service (or a direct link / embed).
Date — calendar with days that have at least one valid slot (for days: pickup calendar, then return).
Start time — available starts for the selected day.
Duration or return date — allowed lengths (min/hours) or day-rental range from start.
Resource — only in Calendar first mode when more than one free unit is linked; in Resource listing the product is shown upfront.
Cart — only in catalog mode: quantities per resource in the chosen window.
Live price quote, then contact details — phone often required; correspondence address mandatory for guests.
Consents, optional online payment / deposit / bank transfer — same as other types; for catalog orders payment covers the whole order.

Guests may reschedule (new date, start, duration or day range, optionally another resource) from the email link — within the self-service window you set. Catalog orders (several items) are rescheduled together. See Reschedule and cancel bookings.

Bookings in the dashboard

List / schedule — time range (from → until), resource name, location; catalog orders show a group label and line count.
Booking detail — resource, duration, price, correspondence address; catalog lines show quantity (× N).
Create booking (staff) — schedule calendar (including days: pickup → return), resource picker or cart, optional payment and price adjustments.
Reschedule (staff) — same fields, including extending return on day rental; guest receives the standard reschedule notification.

How it differs from other types

	Resource rental	Accommodation	1:1 appointment	Group session
Time model	Start + duration	Check-in → check-out	Fixed slot	Fixed session
Assignee	None (resource)	Unit	Performer	Instructor
Weekly staff Availability	No (opening hours)	No	Yes	No
Variable duration	Yes	No (nights)	Usually fixed	Fixed

Onboarding wizard — Resources profile and first resource step.
Reschedule and cancel bookings — guest self-service and staff.
Guest booking and payments — payments, coupons, thank-you page.
Embed booking on your website — widget on your site.
Accommodation rental and stays — nightly stays.